Logo

Do you have a project in mind?
Let's discuss.

Contact Us

  • +1 431 813 1408
  • support@techfactorymedia.com
  • Locations: Canada, USA, UK, Poland, China, Ukraine.

Your Trusted Partner

Our team of expert developers harnesses the latest technologies to deliver seamless user experiences and top-notch performance.

Frequently Asked Questions

How long does it take for revisions to be applied?

For an active campaign, each revision request can take up to one business day depending on the request. This means that if a request is submitted within business hours (but not towards the end of the business day), then the request should be completed the following business day. If the request is received outside of business hours (even if it's on the business day), the request may take up to the day after the following business day to complete.

How do I provide you with access to my client’s ad account?

All instructions for providing access will be provided in the onboarding phase after the service has been purchased. You will receive step by step instructions on how this is done.

Do I need to pay both setup and month one’s service fee together?

Both are charged on the same day when purchasing the service.
For PPC campaigns there is usually a 1-2 week gap from the day you purchase the campaign, to the day it actually goes live. This is the time it takes for our team to build out the entire campaign for your clients.
So, for your second months recurring payment we delay that, so you get the full 30 days of service for your month one's payment.
So, as an example, if you purchased services on the 1st of the month, you would pay for both the setup fee and month one's service fee.
Then if we finish the campaign buildout on the 14th of the month (2 weeks later), your second months maintenance payment would be billed on the 14th of the following month, 30 days apart from the initial day the campaign went live.

Will I receive reporting for the active campaign(s)?

As part of our Google Ads fulfillment services, we provide you with weekly reporting. Besides that, we have the dashboard available to you 24/7 (the dashboard's purpose is to replace many of the needs of actual reporting). If you need any type of other data, you can make the request to our customer service representative.

Can you create new campaigns, ad sets, and ads?

The amount of campaigns, ad sets, and ads are limited by the tier purchased for the specific client. Tier limitations are displayed in the store. If you need an additional campaign/ad set/ad for the account that falls outside of the tier limitations, you will need to upgrade the subscription.

Let’s make something cool
together

Let's work together